A montage of families enjoying their Nuplace

Terms and Disclaimer

This website is hosted by Telford & Wrekin Council. The website is owned, updated and maintained by Nuplace Ltd.

On this website, “Our”, “Us” or “We” means Nuplace Ltd.

Please note that this privacy notice may be reviewed and updated from time to time in line with legislative changes, feedback from customers, changes in services, etc. You are therefore advised to periodically visit the website to be informed of how we are protecting your personal information.

By visiting this website you agree to accept the terms of use detailed on this page. Please be aware that these may change with time and any such changes will be posted on this page.

Disclaimer

While every care has been taken in the compilation of this information, we will not be held responsible for any loss, damage or inconvenience caused as a result of inaccuracy or error within these pages. We reserve the right to change any data or format of any page of the website without notice.

Information on this website is provided without any representation or endorsement made and without warranty of any kind, whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

External links

We do not endorse any external linked websites and we are not responsible for their content. We do not provide quality control of external links; the inclusion of any company's name within the pages should not be construed as a recommendation of that company's products and/or services.

We cannot guarantee that these links will work all of the time and have no control over the availability of the linked pages.

Data quality

We are committed to the highest standards of quality in respect to information.

If you are aware that there are any errors in the information provided please contact info@nuplace.co.uk.

Information about Nuplace Ltd and our website

Our privacy notice covers Nuplace Ltd and its website. Should you have any queries about the website, please contact info@nuplace.co.uk.

Accessing the Nuplace Ltd website

You can access our website home page and browse our website without disclosing your personal data to obtain information about our services and activities.

Collecting information automatically

In order that we can improve our online services we will collect information about your visits to www.nuplace.co.uk. These statistics do not contain personal data and cannot be traced back to an individual.

Use of cookies

We use cookies on this website. A cookie is a small piece of information stored by your web browser (Internet Explorer, Google Chrome, Mozilla Firefox) on your computer (or laptop, phone, etc.) when you use our website. Cookies are used to provide customised content, access to the full functionality of the website and information on the use of the website. By using our website, you agree that we can place cookies on your computer.

The cookies our website uses do not store any personal information about you and cannot be used to identify any particular user. All information about how you used our website is collected anonymously.

You can view more information about the purpose of cookies on this website, including a full list of the cookies used, on our cookies page.

You can modify your cookie settings to either accept all cookies, to be notified when a cookie is set or to reject all cookies. However, you should be aware that if cookies are rejected you will not be able to use some of the online services provided by this website.

Confidentiality/security

All the personal data stored on this website is recorded in a secure database.

All our employees and data processors, who have access to, and areas associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to government institutions and authorities except if required by law or other regulation.

Copyright

All material on this website, including text and graphics, is copyright to Nuplace Ltd unless otherwise stated.

The text and graphic content of this website may be used, printed and distributed only under the following conditions:

  • the content of the website is used for non-commercial purposes only,
  • copyright information is displayed (©Nuplace), and
  • the content is not modified.

User responsibilities

You should only use this website for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this website by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful or which may harass or cause distress or inconvenience to any person, or the transmission of obscene or offensive content within this website.

You should not post or include any harmful or illegal material when using this website. If you misuse this website we may take action to prevent misuse.

Virus protection

We make every effort to check and test material at all stages of production, however you must take your own precautions to ensure that the process which you employ for accessing this website does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.

We do not accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Viruses, hacking and other offences

Our website must not be misused by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. Attempts should not be made to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. Our website must not be attacked via a denial-of-service attack or a distributed denial-of-service attack.

By acting contrary to the above, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

Governing law

Any disputes relating to or arising from the website shall be governed by and construed in accordance with the laws of England and Wales and shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Personal information

We process information, including personal data, about the community we serve to enable services to be provided efficiently and effectively.

We recognise our responsibility regarding the personal information we hold about individuals. We implement measures to ensure the personal information we collect is done so correctly and safely.

Any personal information provided will only be used by us, our partners and service providers. It will not be disclosed unless we are obliged or permitted to do so by law.

To understand what is classed as personal information or to lodge a complaint about how your personal data has been processed please visit the Information Commissioners Office website. To view the Information Commissioners Office current campaign on privacy please visit ICO Your Data Matters.

How we use your personal information

When deciding what personal data to collect and process we will ensure that we will:

  • only collect personal information that is necessary
  • securely hold personal information
  • securely delete personal information when it is no longer required or we are required to do so by law
  • consider privacy issues when processing
  • be open with individuals about the use of their information
  • provide training to our staff who handle personal information.

We use your personal information in compliance with the requirements of the General Data Protection Regulations (GDPR) or equivalent UK legislation. We will process your personal information for the following purposes:

  • for the purpose to which you provided the information
  • to allow us to be able to communicate and provide services appropriate to your needs
  • to ensure we meet our legal requirements
  • where necessary to protect individuals from harm or injury
  • where necessary for any enforcement functions
  • financial transactions including grants and payments.

Your rights

We comply with the legal requirements of the GDPR (or equivalent UK legislation) in relation to the processing of personal information.

Please contact us at info@nuplace.co.uk or telephone 01952 382374 if you have any concerns about how your personal information is being processed.

Under the GDPR you are legally entitled to request access to any records held by Nuplace Ltd about you or your children. We will endeavour to comply with your request but there may be some reasons where we will not be able to comply in full, e.g. to comply with the law.

Please visit the GOV.UK website for more information on data protection or alternatively visit the Information Commissioners Office website for information or to make a complaint.

We will not pass your personal information to any third parties without your consent unless it is required/allowed to do so by law. You have the right to revoke this consent at any point in the future. When we collect your consent we will inform you how this can also be revoked at any time.

GDPR (or equivalent UK legislation) provides individuals with a number of rights. For more information on these rights please access the ICO website.